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Best Practices | September 1, 2000

The People Part

Common Sense Advice in Motivating Microfinance Clients and Staff

This document offers support for CRS staff who are starting or currently managing a microfinance program. It focuses on creating an environment that is favorable to success.

CONTENTS

  • Part One: Clients

  • Part Two: Staff

  • Part Three: Conclusion

  • Appendices

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